Guest Services for Your Pet
Additional options to make your pet's boarding stay perfect
Explore Rooms & Book →At Barnstone Kennels & Cattery, we love going the extra mile. Our guest services allow you to personalise your pet’s stay with special touches that add comfort, fun, and enrichment.
From extra playtime to special treats, we make sure your pet’s holiday feels just as enjoyable as your own.
Benefits of Guest Services at Barnstone
Extra Play Sessions
Add more active playtime for high-energy dogs.
One-on-One Cuddles
Extra cuddle time for pets who love affection.
K9 Coach Enrichment Walks
Designed for dogs who benefit from one-on-one support and a more thoughtful approach to their day.
Grooming Services
Freshen up your pet with an extra hydrobath.
Treats & Snacks
Delicious, pet-safe snacks to make their stay special.
K9 Coach Enrichment Walks
Enriched Walks for Your Dog
Guided by Beth Auld, our on-site Behaviour Support Specialist and K9 Coach, these walks give selected dogs the chance to explore, settle, engage and enjoy time away from the busier parts of the boarding or daycare environment.
This service may suit dogs who are:
- Nervous or unsure in new environments
- Easily overstimulated
- Socially selective
- Not suited to group play
- Young and still developing confidence
- High energy and needing more individual structure
- Staying for a longer period and needing extra mental stimulation
- Better suited to calm one-on-one time than busy social activity
About the K9 Coach Enrichment Walks
Each walk is tailored to the dog in front of us. The focus is on helping dogs feel more settled, supported and fulfilled during their stay.
A K9 Coach Enrichment Walk may include calm lead walking, sniffing opportunities, confidence-building activities, decompression time, gentle environmental exposure and practical support from our team.
For many dogs, this kind of one-on-one enrichment can make their stay more enjoyable, especially if they find busy play groups overwhelming or need a more individualised care option.
Guest Services FAQ's
Yes, we can! Our Pet Taxi service is designed to make life easier for you and more comfortable for your pet. Whether it’s from your home, your vet, or for Doggy Day Care, we’ll ensure your pet travels safely with us.
- Pet Taxi from home – $68 each way for the first pet, plus $40 each way for each additional pet.
- Pet Taxi from Vet Agent – $35 each way for the first pet, plus $20 each way for each additional pet.
- Doggy Day Care Pet Taxi (within 10 km of our location) – $15.
- Doggy Day Care Pet Taxi (within 11–15 km of our location) – $25.
- Doggy Day Care Pet Taxi (within 16–20 km of our location) – $35.
- Doggy Day Care Pet Taxi (21 km or more from our location) – $65.
We offer a special Room Service Menu to make your pet’s stay extra delicious and comforting. Here are some of the tasty options you can choose from:
- Wet Food (Dogs) – A hearty, ready-to-serve meal to keep pups satisfied.
- Royal Canin Sachet (Cats) – A premium wet food option specially for our feline guests.
- Chicken Mince – Freshly prepared mince, perfect for a tasty protein boost.
- Chicken Breast (Boiled) – Lean and gentle on tummies, served per 100g.
- Beef Mince – A flavourful option full of protein, served per 100g.
- Tuna – A favourite for seafood-loving pets, served per 100g.
- Sardines – Nutritious and rich in omega oils, served per 100g.
- Salmon – A premium choice, full of flavour and goodness, served per 100g.
- Rice – A gentle, tummy-friendly side dish, served warm.
- Pasta – A comforting, filling option for a little variety.
- Warm Chicken Stock – Perfect for enticing fussy eaters or adding comfort on cooler days.
- Ice Block Treat – A fun and refreshing way to cool down, especially in warmer weather.
- Biscuit Treat – A crunchy reward to make their day extra special.
We offer a range of optional extras to make your pet’s stay even more comfortable, fun, and memorable. Here are some of the ways you can personalise their holiday with us:
- Additional Meal – Perfect for pets with a bigger appetite or those who need smaller, more frequent meals.
- Owner Supplied Diet – Storage and Corkage – If your pet is on a special diet, we’ll happily serve their own food just the way they like it.
- Own Treat Administration – Bring along your pet’s favourite treats, and we’ll make sure they get their little indulgence during the day.
- Pet Postcard – A sweet keepsake with a photo and update from your pet’s stay, so you know how much fun they’re having.
- Social Dog Enriched Playtime (15 min) – Supervised play sessions with other friendly dogs, great for social butterflies.
- Private Dog Enriched Playtime (15 min) – One-on-one time with our team for dogs who prefer individual attention.
- K9 Coach Enrichment Walks – Enrichment walks give dogs the chance to explore, settle, engage and enjoy time away from the busier parts of the boarding or daycare environment.
- Medicated or Malasab Wash – Special cleansing wash for dogs who need extra skin or coat care.
- Bath and Blow Dry – Send your pet home looking and smelling their best with a refreshing bath and blow dry.
- Administration of Medication – Our trained team can carefully administer any medications your pet may need during their stay.